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Standard Industrial Classifications Codes (SIC Codes) /
North American Industry Classification System (NAICS)

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56141Document Preparation Services
This industry comprises establishments primarily engaged in writing, editing or proofreading documents; providing word processing or desktop publishing services; and providing stenographic (except court or stenographic reporting), transcription and other secretarial services.

Exclusion(s): Establishments primarily engaged in:

*providing pre-press and post-press services in support of printing activities (32312, Support Activities for Printing); *providing translation services (54193, Translation and Interpretation Services); *reproducing documents (56143, Business Service Centres); and *verbatim reporting and stenographic recording of live legal proceedings and transcribing subsequent recorded materials (56149, Other Business Support Services).

56142Telephone Call Centres
This industry comprises establishments primarily engaged in receiving and/or making telephone calls for others. These establishments are engaged in activities such as soliciting or providing information; promoting products or services; taking orders; and raising funds for clients. This industry also includes establishments primarily engaged in answering telephone calls and relaying messages to clients; and establishments primarily engaged in providing voice mailbox services.

Exclusion(s): Establishments primarily engaged in:

*taking orders in offices of mail-order houses (454113, Mail-Order Houses); *providing paging services (51721, Wireless Telecommunications Carriers (except Satellite)); *gathering, recording, tabulating, and presenting marketing and public opinion data (54191, Marketing Research and Public Opinion Polling); and *organizing and conducting fund-raising campaigns for others (56149, Other Business Support Services).

56143Business Service Centres
This industry comprises establishments, known as copy shops, establishments primarily engaged in providing mailbox rental and other postal and mailing services (except direct-mail advertising), and establishments that provide a range of office support services, such as mailing services, copying services, facsimile services, word processing services, on-site personal computer (PC) rental services and office product retailing.

Exclusion(s):

*commercial or quick printers (32311, Printing);

and establishments primarily engaged in:

*providing direct mail advertising services (54186, Direct Mail Advertising); and *providing voice mailbox services (56142, Telephone Call Centres).

56144Collection Agencies
This industry comprises establishments primarily engaged in collecting payment for claims and remitting these payments to their clients.

Exclusion(s): Establishments primarily engaged in:

*purchasing accounts receivables and assuming the risk of collection and credit losses (522299, All Other Non-Depository Credit Intermediation).

56145Credit Bureaus
This industry comprises establishments primarily engaged in compiling information, such as credit and employment histories on individuals and credit histories on businesses, and providing the information to financial institutions, retailers and others who have a need to evaluate the credit worthiness of these persons and businesses. This industry also includes establishments providing credit investigation services.

56149Other Business Support Services
This industry comprises establishments, not classified to any other industry, primarily engaged in providing other business support services.

Exclusion(s): Establishments primarily engaged in:

*writing, editing and document preparation services (56141, Document Preparation Services); *telephone answering or telemarketing services (56142, Telephone Call Centres); *providing photocopying and mailbox services (56143, Business Service Centres); *providing collection services (56144, Collection Agencies); and *providing credit reporting services (56145, Credit Bureaus).



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