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QSolar
Blacklisted in B2B Supplier/Buyer Blacklist
"QSolar" is blacklisted in the global B2B supplier/buyer blacklist (SBBL) database due to reported fraud, scam, deceiving or unethical practices. Business shall exercise extreme caution when dealing with the company.
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COMPANY: | QSolar |
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COUNTRY: | China |
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COMPANY TYPE: | Supplier |
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WEB SITE: | www.qsolar.net, www.qsolar-limited.com/ |
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ADDRESS: | N°192 HuaNing Road, , Shanghai, MinHang District, 201100, China |
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PRODUCT(S): | Solar Panels |
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AMOUNT: | 6,001 to 12,000 USD |
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DESTINATION: | Latin America |
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COMPLAINT: |
On July, 12th 2013 I contacted QSolar webpage indicating that I had a client interested in coulored solar panels. I could only find a couple of providers that make coulored solar panels, the first one was in Germany and the price was too high. QSolar, sent me a quotation, the price was higher than non-colored solar panels, but it was ok. I asked for certifications of quality, they send a TÜV certification, and I thought they where ok with the quality. My client was rushing me for the purchase, given that we'll still have to wait for the shipping. So I decided to purchase from them. When the product arrived, I new from the first sight that the panels, that they where of bad quality. A couple of days after the installation they started to get yellow form the sun. At this point I started contacting the sales people and other contacts that where involved in the purchase, but they simply stop replying. One year and a half later, my client complaint on the coulor and the efficiency of the solar array, and I had to do the right thing, change the 5KW solar array with new solar panels. Today I still send emails to the QSolar people, and they keep ignoring me.
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RECOMMENDATION: |
First of all, I learned that if a client has a unique requisition, and if there is not a well tested solution out there in the market, just say NO! Then, regarding the Chinese/Canadian providers, I learned that when problems arrived, you are alone, and there is no warranty promise that will support you. I had to ask for a sample first, and check the quality for myself. I shouldn't be rush from my clients need, I should investigate the TÜV certificate and check websites like this to check if they haven't done it to some one else. At last bot not least, never buy from QSolar.
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