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IriXX Xotom (Hubei) Photoelectricity Co. Ltd, AOTOM LED
Blacklisted in B2B Supplier/Buyer Blacklist (SBBL)

COMPANY:
IriXX Xotom (Hubei) Photoelectricity Co. Ltd, AOTOM LED
COUNTRY:
China
COMPANY TYPE:
Supplier
WEB SITE:
www.Xotomled.com/
ADDRESS:
XXX, XXXX Center Building, No.X. XXX Road, Xili Town, Nanshan District, Shenzhen, Shenzhen, China
PRODUCT(S):
LED light panels
AMOUNT:
12,001 to 25,000 USD
DESTINATION:
Western Europe
COMPLAINT:
After visiting Hong Kong lighting show samples were ordered and shipped to UK. Price and other details such as lead time for product and TUV were agreed. Deposit was paid 3/3/14

I was then told that a different brand of power supply had to be substituted. 11/3/13 I reluctantly agreed.

The goods were to be ready on last week of March or the first week of April.

They were ready on 15/4/14 which caused delay and additional shipping costs for some other goods.. A sample was sent to me but unfortunately the quality was poor.

At this point I had lost trust with the company and didn't trust them to provide the agreed TUV so I decided to wait before making the final payment

The TUV certification was only provided 28/7/14 and it did not include the substituted driver in the report!

I decided enough was enough and have cancelled the order. I am still waiting for a refund.

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